TRANSPARENCYHANDOVER POLICIES
Handover & Returns
Because BruBuy operates on direct campus handovers with pay-after-inspection, disputes are solved right at the meetup.
CLEAR TERMS
The Inspection Principle
When you arrange an in-person campus handover, buyers have the right and responsibility to fully test and inspect the item before handing over payment. If the item doesn't match the listing description, the buyer may decline the purchase without penalty.
Post-Purchase Issues
Once an item has been accepted and paid for in person, pre-owned sales are considered final between peers, unless the seller explicitly offered a test window or warranty period in the chat.